360bet Terms & Conditions

1. Definitions

In this Agreement, the following terms carry the meanings set out below unless the context expressly requires otherwise:

• "Platform" means the 360bet website accessible at https://360bet.im and all associated browser-based interfaces and services.
• "Account" means the individual registered player account created upon successful completion of the 360bet registration process.
• "Balance" means the total of real-money funds held in your Account at any given time, excluding bonus credits unless otherwise stated.
• "Bonus Credits" means promotional funds, free spins, or other incentives credited to your Account subject to separate wagering and eligibility conditions.
• "Bet" or "Wager" means any real-money or bonus-credited stake placed on a sports market, casino game, or other gambling product offered through the Platform.
• "Restricted Territory" means any jurisdiction in which access to or use of the Platform is prohibited by applicable law.

2. Eligibility and Registration

2.1 You must be at least 21 years of age to register an Account. By completing registration you confirm that you meet this requirement. 360bet reserves the right to request government-issued identification documents at any time to verify age. Where age verification cannot be confirmed, the Account will be suspended until documentation is provided.

2.2 You must be a natural person registering in your own name for your own personal entertainment. Corporate entities, trusts, and partnerships may not register Accounts.

2.3 You must ensure that your use of the Platform does not violate any law applicable in your jurisdiction. 360bet does not warrant the legality of access from any particular location and accepts no liability for your compliance with local laws.

2.4 You may hold only one Account on the Platform. Registration of duplicate Accounts is prohibited regardless of the device, payment method, or email address used. 360bet uses automated systems to detect duplicate registrations and will suspend all related Accounts upon detection.

2.5 Account registration requires a valid email address, a chosen username, and a secure password. You are solely responsible for maintaining the confidentiality of your login credentials. 360bet will not be liable for any loss resulting from unauthorised access to your Account caused by your failure to keep credentials secure.

3. Account Verification (KYC)

3.1 360bet operates a Know Your Customer ("KYC") verification process. You may be required to submit one or more of the following documents before a withdrawal is processed: a government-issued national identity card, passport, or driving licence; a utility bill or bank statement dated within 90 days confirming your registered address; and a screenshot or statement confirming ownership of your registered payment method (bKash, Nagad, Rocket, or Upay wallet).

3.2 Failure to provide requested KYC documentation within 14 calendar days of a verification request will result in suspension of withdrawal functionality. Accounts that remain unverified for 60 calendar days after a verification request may be closed and any balance reviewed in accordance with clause 11.

3.3 360bet reserves the right to conduct enhanced due diligence on any Account at any time, including requesting source-of-funds documentation for large deposits or withdrawals.

4. Deposits and Payment Methods

4.1 360bet accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All payment methods must be registered in your own legal name. Third-party deposits are strictly prohibited and will result in the deposit being returned (where possible) and the Account being reviewed for suspension.

4.2 Minimum deposit amounts and any applicable processing fees are displayed on the cashier page at the time of deposit. These figures may be updated periodically and the current displayed figures supersede any prior published amounts.

4.3 360bet does not charge deposit fees for bKash and Nagad transactions. Mobile network operators may apply their own transfer charges, which are outside 360bet's control.

4.4 Deposits are credited to your Account Balance in Bangladeshi Taka (BDT). All Balances are denominated in BDT regardless of the payment method used.

4.5 360bet reserves the right to reverse or decline any deposit that appears to be connected with fraudulent activity, a disputed card transaction, or a breach of these Terms.

5. Withdrawals

5.1 Withdrawal requests are processed manually by the 360bet payments team. The target processing time for verified Accounts is under 30 minutes during normal operational hours. Processing times may be extended during high-volume periods, system maintenance windows, or where additional verification is required.

5.2 Withdrawals will be directed to the same payment method used for the most recent qualifying deposit where technically possible. 360bet reserves the right to require withdrawal to a different method if the original method is no longer active or available.

5.3 Minimum withdrawal amounts are displayed on the cashier page. 360bet does not charge a platform fee on standard withdrawals; however, your payment provider may apply its own charges.

5.4 Withdrawals will not be processed until all active wagering requirements attached to your Balance — including any bonus credits — have been fully satisfied. Attempting to withdraw a Balance that includes unmet bonus wagering requirements will result in the bonus portion being forfeited.

5.5 360bet reserves the right to request KYC documentation before processing any withdrawal regardless of the Account's prior verification status.

6. Bonuses and Promotions

6.1 All bonuses, free spins, cashback offers, and other promotional incentives offered by 360bet are subject to specific terms published on the individual promotion page. In the event of any conflict between the general Terms and the individual promotion terms, the individual promotion terms shall prevail for that promotion.

6.2 Unless the promotion terms state otherwise, bonus credits carry a minimum wagering requirement before they or any winnings derived from them may be withdrawn. Wagering requirements, eligible game categories, minimum odds (for sports bets), and expiry periods will be stated clearly on each promotion page.

6.3 360bet reserves the right to withdraw, amend, or cancel any promotion at any time with reasonable notice. Where a promotion is cancelled after a bonus has been credited, the uncompleted wagering requirement portion will be reassessed and players notified by email.

6.4 Bonus abuse — including but not limited to creating multiple Accounts to claim a welcome bonus, using betting strategies designed to exploit bonus structures with minimal risk, or coordinating with other players to abuse a promotion — will result in forfeiture of the bonus and associated winnings and may result in permanent Account closure.

6.5 Bonuses are non-transferable and have no cash value until all applicable wagering requirements have been met.

7. Betting Rules — Sports

7.1 All sports bets placed on 360bet are subject to the specific sport and market rules published in the sportsbook help section. These rules address situations including but not limited to: match abandonment, player withdrawal before an event begins, weather interruptions, result corrections, and late score amendments.

7.2 360bet reserves the right to void any bet placed at an obviously erroneous price resulting from a technical error, data feed failure, or human input mistake, regardless of whether the bet has been confirmed as accepted.

7.3 In-play bets accepted after an event outcome has been determined — due to data feed delay or platform latency — will be voided. 360bet uses automated systems to minimise such occurrences but accepts no liability for data feed delays beyond its reasonable control.

7.4 Maximum stake and maximum payout limits apply to all sports markets. These limits vary by sport, market type, and event significance. Current limits are displayed within the bet slip at the time of placement.

7.5 360bet offers cricket betting markets covering BPL (Bangladesh Premier League), T20 World Cup, IPL, and all major ICC events. Standard cricket betting rules apply: a match must complete its minimum required overs for bets to stand, unless stated otherwise in the market-specific rules.

8. Casino and Slot Game Rules

8.1 All casino games and slot titles offered on 360bet are provided by third-party licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. Game outcomes are determined by certified random number generators operated by those studios. 360bet does not control or alter game outcomes.

8.2 In the event of a game malfunction, disconnection, or technical error during a game round, the round will be voided and any stake returned to your Balance. Winnings generated during a provably malfunctioning round will not be honoured.

8.3 Live casino games are subject to the table limits displayed within the game interface. 360bet is not responsible for decisions made by players after the "no more bets" signal is issued by the live dealer.

8.4 Certain game categories may be excluded from or contribute at a reduced rate to bonus wagering requirements. Eligible games and contribution rates are published on each promotion page.

9. Prohibited Conduct

9.1 The following conduct is strictly prohibited on the 360bet platform and may result in immediate Account suspension, forfeiture of Balance, and permanent ban:

• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the Platform.
• Colluding with other players to gain an unfair advantage in poker, live dealer games, or any other multi-player game format.
• Exploiting technical errors, glitches, or incorrectly priced markets for guaranteed profit.
• Using stolen, fraudulently obtained, or disputed payment credentials to fund an Account.
• Attempting to launder money or conduct any financial crime through the Platform.
• Providing false information during registration or verification processes.
• Registering or operating an Account on behalf of another person.
• Accessing the Platform from a Restricted Territory using a VPN, proxy, or other circumvention tool.

9.2 360bet employs automated and manual monitoring to detect prohibited conduct. Where prohibited conduct is confirmed, 360bet reserves the right to void all bets placed during the affected period and recover any funds paid out as a result of the prohibited conduct.

10. Intellectual Property

10.1 All content on the 360bet Platform — including but not limited to the brand name, logo, website design, text, graphics, software interfaces, and game integration elements — is the intellectual property of 360bet or its licensors and is protected by applicable intellectual property laws.

10.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal entertainment purposes only. You may not copy, reproduce, modify, distribute, transmit, display, or create derivative works from any Platform content without the prior written consent of 360bet.

11. Account Closure and Termination

11.1 You may request closure of your Account at any time by contacting 360bet customer support at [email protected]. Upon receipt of a closure request, 360bet will process any pending verified withdrawal of your remaining real-money Balance within the standard processing timeframe before closing the Account.

11.2 360bet reserves the right to suspend or permanently close any Account without prior notice where it reasonably believes the Account has been used in breach of these Terms, is connected with fraudulent or criminal activity, or where continued operation of the Account presents a regulatory or reputational risk to the Platform.

11.3 Where an Account is closed due to a confirmed breach of these Terms, any Balance remaining — including real-money funds derived from bets placed in breach of these Terms — may be forfeited at 360bet's discretion. 360bet will provide written notice of any such forfeiture decision to the registered Account email address.

11.4 Accounts that have been inactive (no login and no transaction) for a period of 12 consecutive months may be classified as dormant. Dormant Accounts will be notified by email before any dormancy fee or administrative charge is applied. Current dormancy fee details are available from the support team on request.

12. Limitation of Liability

12.1 360bet provides its Platform on an "as available" basis. While we make reasonable efforts to ensure continuous availability, we do not warrant that the Platform will be uninterrupted, error-free, or free from security vulnerabilities at all times.

12.2 To the maximum extent permitted by applicable law, 360bet's total aggregate liability to any player — whether in contract, tort (including negligence), statute, or otherwise — shall not exceed the total amount deposited by that player in the 30 calendar days immediately preceding the event giving rise to the claim.

12.3 360bet accepts no liability for losses arising from: force majeure events; internet connectivity failures outside 360bet's reasonable control; actions of third-party payment processors; or a player's decision to gamble beyond their personal financial means.

13. Privacy and Data

13.1 360bet collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account you acknowledge that you have read and understood the Privacy Policy.

13.2 360bet uses industry-standard SSL encryption to protect data transmitted between your device and the Platform. However, no internet transmission is completely secure and 360bet cannot guarantee the absolute security of data in transit.

14. Amendments to These Terms

14.1 360bet reserves the right to amend these Terms at any time. Material changes will be notified to registered Account holders via the email address on file at least 7 calendar days before the amended Terms take effect, unless the change is required by law or urgent regulatory necessity.

14.2 Continued use of the Platform after the effective date of any amended Terms constitutes acceptance of those amended Terms. If you do not accept the amended Terms, you must cease using the Platform and request Account closure before the effective date.

14.3 The current version of these Terms is always accessible at https://360bet.im/terms-conditions. The "Last Updated" date at the top of this page reflects the most recent revision.

15. Governing Law and Disputes

15.1 These Terms shall be interpreted in accordance with their plain English meaning. In the event of any dispute arising from your use of 360bet, we encourage you to contact our support team in the first instance so that the matter can be resolved informally and efficiently.

15.2 360bet aims to respond to all formal dispute submissions within 5 business days. Dispute submissions should be directed to [email protected] with the subject line "Formal Dispute" and must include your Account username, a description of the issue, and any supporting evidence.

15.3 360bet operates as a safe and reliable platform committed to fair resolution of all player disputes. We aim to treat every player fairly and transparently throughout the dispute resolution process.

16. Responsible Gaming

16.1 360bet is committed to promoting responsible gaming. The Platform provides deposit limit controls, session time reminders, cooling-off periods, and self-exclusion tools accessible from the Account dashboard. Players are encouraged to make use of these tools proactively.

16.2 If at any time you feel that gambling is negatively affecting your finances, relationships, or mental wellbeing, you should activate self-exclusion through the Account dashboard or contact our support team immediately. Self-exclusion requests are processed within 24 hours and prevent access to the Platform for the duration chosen.

16.3 360bet enforces a strict 21+ age policy. Gambling by persons under 21 years of age is prohibited on this Platform. Parents and guardians are encouraged to use parental control software to prevent access by minors.

17. Contact Information

For all account queries, disputes, verification requests, responsible gaming assistance, or general support, please contact the 360bet customer support team:

• Email: [email protected] (plain text — not a clickable link)
• Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Target: Under 5 minutes via live chat; under 12 hours via email for non-urgent matters

These Terms & Conditions were last reviewed and updated on 1 January 2026. By using the 360bet Platform after this date you confirm your acceptance of the current Terms in full.